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VPN Users' Sessions Detection

Babar_Qayyum
DynaMight Guru
DynaMight Guru

Dear All,

 

Is there a way to know the users in the users' sessions who are using the VPN to access the mobile and web applications?

 

Regards,

 

Babar

6 REPLIES 6

Julius_Loman
DynaMight Legend
DynaMight Legend

Depends on the VPN you are using. Typically for VPN you have a dedicated IP range and you can specify a location for that range.

Certified Dynatrace Master | Alanata a.s., Slovakia, Dynatrace Master Partner

Hello @Julius_Loman 

 

We are looking at this for a general analysis, particularly the customers having a user ID and unknown users regardless of the types of VPN.

 

Regards,

Babar

Malaik
Champion

Hi,

Im looking for the same.

 

May be we can tag or add user session properties for that users,

 

Sharing Knowledge

Hello @Malaik 

Good to know! Let us hope there should be a way to obtain this information or might be the same can be changed into to idea if required.

Regards,

Babar

I doubt so. Generally you cannot distinguish VPN or non-VPN users on application level. The solution must fit your specific VPN then. As I wrote above, typically VPN users have a dedicated IP range or go through a gateway or proxy server to reach your apps.

Certified Dynatrace Master | Alanata a.s., Slovakia, Dynatrace Master Partner

Hello @Julius_Loman 

Thank you for your always expert and real experience insight. Do you think that we can use any workaround to fulfill this requirement?

Regards,

Babar

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