I have an internal site that I am able to run clickpath of my synthetic monitor on my laptop. But when I execute it using the private location as a monitor would normally do, it gives me 12014 - Connection Timeout error.
> Is this something wrong with the website itself where I need to open up some firewall rule for an incoming DT Connection?
> Is this something wrong with the ActiveGate setup for the private location?
(because from what I understand, a private location should mimic the connections as that of any other device on the company network/vpn connection and shouldn't be getting this error when trying to launch the site)
Thanks in advance for the help.
Solved! Go to Solution.
First step is to be sure that the ActiveGate is communicating with the Dynatrace Platform. Check in "Deployment status" if it is there.
If it is showing up, than it should be an internal connectivity issue. Please verify if the AG has connectivity. If you access to it, that should be easy to check.