on
31 Jul 2024
02:05 PM
- edited on
23 Aug 2024
03:36 PM
by
Michal_Gebacki
You've deployed Dynatrace to your infrastructure and you expect to see RUM data coming in but you cannot see anything being captured in Dynatrace, when you open the developer tools you notice that there is a 403 status for the JavaScript Agent or the Beacon requests (which hold RUM data that will be sent back to Dynatrace).
Definition of 'HTTP 403': HTTP '403 Forbidden' client error response status code indicates that the server understood the request but refused to process it.
This error is usually thrown because you have a firewall that is blocking these requests.
The fix here is straight forward and there are 2 options you can use: