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HannahM
Dynatrace Guru
Dynatrace Guru

Summary

When troubleshooting intermittent HTTP Monitor failures, it can be helpful to know which ActiveGate, within a location, the execution ran on.

 

Problem

HTTP monitor executions show the synthetic location that they were run on in the execution details, along with the engineId. This article shows how to find this information and then the ActiveGate that the engineId refers to.

 

Resolution

 

How to find the ActiveGate an HTTP Monitor execution ran on

Note: these steps are only for Private Locations, not Cluster or Public locations

  1. Open the HTTP Monitor details page 
  2. Click on 'Analyze execution details'
  3. Select the execution you are interested in, make sure you select the location if there is more than one in the list.
     HannahM_1-1706784638050.png

     

  4. Take a note of the engineId
     HannahM_2-1706784783630.png

     

  5. The engineId is shown in decimal format here but we use hex in the ActiveGates page, so you need to convert it. You can use the conversion on your calculator or an app online for this.
    In this case 1532483830 is 5B57D8F6 in hex. 
  6. Open the Deployment Status> ActiveGates page
  7. Filter by ID and enter the hex id. The ID has a 0x in front, so will be 0x5B57D8F6 for this one. 
    HannahM_1-1706785289301.png

     

 

What's Next

If you weren't able to find the ActiveGate that ran the execution using the steps above, open a chat and a link to the execution you are interested. This is the same for Cluster and Public locations. 


You can find further troubleshooting tips for Synthetic in the Synthetic Troubleshooting Map

Version history
Last update:
‎15 Sep 2025 03:23 PM
Updated by:
Comments
AntonioSousa
DynaMight Guru
DynaMight Guru
tijust1
Advisor

@HannahM Thanks a lot, this is very much informative.

Thanks,

Tijust

Romanenkov_Al3x
DynaMight Champion
DynaMight Champion

Thanks for sharing. 

Regards,

Alex Romanenkov

Malaik
Leader

Thanks Hannah