Summary
In some scenarios, it is necessary to tab out of a field to trigger other events, or it may simply be a preferred workflow. By default, this is not recorded but can be added later.
Steps to add a tab out of a field
- Open the Browser Clickpath Monitor> Settings > Recorded clickpath page
- Click on the Keystroke event that needs the tab
- Add \t after the keystrokes
- Click Save Changes
What's Next
If the previous steps don't resolve the issue,
- You can trigger the events fired by the tab using a JavaScript event, similar to what is described here
How to perform a click event using Javascript on browser clickpath synthetic monitors
- Open a chat and provide a link to the monitor, along with the troubleshooting steps you have already completed.
You can find further troubleshooting tips for Synthetic in the Synthetic Troubleshooting Map