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Dynatrace Guide
Dynatrace Guide
If you encountered the message `Unexpected response status code = 500, cannot create SupportArchive file.` while creating a diagnostic data file via agctl:
  • The most common issue is the lack of free disk space. Check if there is enough free space to create a diagnostic data file.
  • Make sure that the ActiveGate process has permissions to ActiveGate's tmp folder.
Version history
Last update:
‎13 Dec 2023 09:01 AM
Updated by: