Summary
If your ActiveGate is fully up to date but the Deployment Status → ActiveGates → ActiveGate view shows that Chromium or the Synthetic module has a Last Update status of Failed, Skipped, or Rollback, the behavior is expected.
This happens when a previous update attempt had issues, and the component was later updated manually or outside the normal autoupdate process.
This happens when a previous update attempt had issues, and the component was later updated manually or outside the normal autoupdate process.
Chromium and Synthetic have separate update mechanisms, but the underlying reason is similar:
➡️ A past update failed or was skipped, and the status is not overwritten until the next successful automated update.
➡️ A past update failed or was skipped, and the status is not overwritten until the next successful automated update.
- Summary
- Chromium
- Why does Chromium show as failed or skipped when it's up to date?
- Answer
- How to reset the status
- Synthetic module
- Why does Synthetic show as failed, skipped, or rollback when it's up to date?
- Answer
- How to reset the status
- What's Next
- Related reading
Chromium
Why does Chromium show as failed or skipped when it's up to date?
When viewing Deployment Status → ActiveGates → ActiveGate, you may see the Chromium Last Update status listed as Failed or Skipped despite Chromium being on the expected version
Answer
The Synthetic installer determines the Chromium Last Update status.
Here’s why the status may not show “OK”:
Previous Chromium autoupdate failed
- If a Chromium autoupdate attempt fails, the Last Update status is set to Failed.
- If Chromium is later manually updated, the version will be correct, but the status will remain Failed.
Chromium autoupdate is disabled
- If the autoupdate option is turned off, Chromium updates are skipped by the installer.
- The Last Update status remains Skipped.
How to reset the status
The Chromium Last Update status will return to OK only after a successful Chromium update performed by the Synthetic installer.
Synthetic module
Why does Synthetic show as failed, skipped, or rollback when it's up to date?
When viewing Deployment Status → ActiveGates → ActiveGate, the Synthetic module’s Last Update status may show Failed, Skipped, or Rollback, even though the module is up to date.
Answer
