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🎥 What is a Maintenance Window in Dynatrace – Purpose, Setup Steps & Synthetic Monitoring Use Case!

VPraveen_SRE
Participant

Hi Dynatrace Community! 👋

I’ve created a practical YouTube video that explains Maintenance Windows in Dynatrace — covering what they are, their key purpose, step-by-step configuration, and how they can be especially useful when working with synthetic monitors.


Video Highlights

What is a Maintenance Window?
Why use it – main purpose and benefits
Step-by-step process to create one
Use case: Preventing synthetic monitor failures during planned maintenance
Real-time walkthrough from my own Dynatrace environment


Key Purpose of Maintenance Windows

  • Suppress alerts and problems during known downtimes

  • Avoid unnecessary synthetic monitor failures during planned outages

  • Prevent alert fatigue for support teams

  • Ensure SLO/SLA reports reflect only real issues


Steps to Create a Maintenance Window

  1. Go to Settings > Availability Monitoring > Maintenance Windows

  2. Click “Create Maintenance Window”

  3. Fill in the name and description (e.g., "Synthetic Monitor Maintenance")

  4. Select the type – Planned or Unplanned

  5. Set the schedule – One-time, Recurring, or Custom time window

  6. Define the scope – choose specific synthetic monitors, management zones, or tags

  7. Under “What to suppress”, ensure Synthetic Monitoring is checked

  8. Click Save


Use Case: Synthetic Monitoring

In my video, I demonstrate a scenario where a synthetic monitor is configured to test website availability every 5 minutes. During a planned deployment window, the website goes offline temporarily. Without a Maintenance Window, this triggers false alerts and problem tickets.

By scheduling a Maintenance Window during this deployment:

  • The synthetic monitor still runs, but alerts are suppressed

  • This avoids noise in the environment and false incident escalations

  • The availability reports remain clean and accurate


Watch the full video tutorial here: How to Create a Maintenance Window in Dynatrace | Step-by-Step Guide with Real Use Case

Would love to hear how others in the community are using Maintenance Windows with synthetic monitoring or other services. Let’s connect and share!

#Dynatrace #Monitoring #MaintenanceWindow #SyntheticMonitoring #DevOps #Observability #Tutorial


Thanks & Regards,
Praveen Veerapogu
Dynatrace Enthusiast | Cloud & Monitoring Learner
YouTube Channel: Praveen Veerapogu YouTube Channel 

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