📚‌ Introducing the new Problems App

[GosiaMurawska]

Good morning, Community!  
 
Our series of knowledge resources for the newly launched Dynatrace Apps is on a roll!
 
You may remember Automations, Clouds, Databases, Infrastructure and Operations, Discovery and Coverage, and Anomaly Detection FAQ articles. Today, the Problems App is stealing the spotlight. 
 
With Wolfgang Beer @wolfgang_beer, Senior Principal Product Manager at Dynatrace, we have developed a knowledge base that answers crucial customer queries about the application. Check all the links below to see what's new.

General: 
How do I get started with the Problems App? 
 

Use: 
How does the default filter work? 
What are the intended user personas for the Problems App? 
Is the Problems App available for Dynatrace Managed Edition? 
How does the global problem indicator work (the red number within the app Dock)? 
Will the new Problems App support Segments? 
I miss my Management Zone filters within the Problems App, will they come back? 
Can I use wildcards to filter for problems?
Is the Problems App supporting auto-refresh to see incoming new problems? 
Is there a possibility to directly see all problem relevant logs? 
Where can I see all the events that Dynatrace grouped into a single problem? 
Can I see all the event details, such as all the fields that a single event contains? 
Can I directly navigate to a problem affected entity (host, service, …)? 

 
Costs and permissions: 
What is the cost of the Problems App? 
What permissions do my users need to use the Problems App? 
Does the Problems App trigger any query costs? 

Additional resources:
Feedback channel
Problems App
Documentation

[copeca1012]

Hi , is there any way to manually close incidents on the new problems app like we do on the old one?

[AgataWlodarczyk]

@copeca1012 feel free to ask this question in the Feedback channel dedicated to this App. 🙂