01 Dec 2023 06:42 PM - edited 01 Dec 2023 06:45 PM
Hello. A pleasure to greet you.
I'm having this issue: We're receiving email alerts from a resource that doesn't belong to our Management Zone. We checked our MZ and the resource isn't there. Also, there are no problem tickets. Any Idea?
02 Dec 2023 04:44 PM
Hi @Andurils
Please verify the alert profile and its configuration still. Perhaps it does not only apply to MZ. If this is the case, I would also recommend carefully verifying the rules and in particular their propagation to the different monitoring levels in Dynatrace.
Radek
04 Dec 2023 02:52 PM
Thanks for your answer, Radek. As far as I can see the first rule is the MZ being applied. All the rest goes after an AND logical operator. So if the event is not within the MZ, it should not be included.
04 Dec 2023 02:55 PM
Can you post a picture of this rule here?
13 Aug 2024 11:25 AM
Hi @Andurils
Have you managed to solve the problem? It would be great if you shared the solution with the Community users 💡