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MaciejNeumann
Community Team
Community Team

The Dynatrace Community is a place for everyone with a passion for IT!  :dynatrace:

 

If you came to learn more about Synthetic Monitoring, or how to set up Dashboards, or what technologies you can monitor – you’ve come to the right place. 

If you have an idea for a great Dynatrace enhancement, add-on, or even a new feature – you're lucky, because our Community is also a destination for all your Product Ideas. Our Product Managers review them regularly and those with the most insightful use cases have a chance to make it into Dynatrace.  

Sometimes, on other hand, they come to you and ask for your feedback on existing features.

 

The Dynatrace Community is a place for knowledgesharing, education, networking, getting updates and news, participating in various Community initiatives, creating Dynatrace extensions together, and much, much more! The power of our Community comes from users, so you're welcomed to share your feedback!

 

We want to make your experience with the Dynatrace Community as good as possible. 

Follow these 6 simple guidelines to help us keep a friendly and helpful spirit in our forums: 

 

Respect others 

Being nice to others is always a good idea, in the forum and everywhere else. Treat other Community members with respect, even if you don’t agree with them. If you witness any harassmentunnecessary negativity towards any user, or any other inappropriateness - flag a post or contact our Community Moderators.

We strongly believe that in a friendly environment we can achieve the best results. 

 

Post valuable content 

We encourage you to post content that will be valuable to others. No one wants to see advertisements when they are looking for knowledge. If you notice spam or marketing materials masked as a post, let us know.  

 

Be on topic 

Our forums are centered around Dynatrace, IT, and Software Intelligence. Being on topic and posting your questions, posts, ideas in the right place helps everyone, including you. We want everyone to be able to find what they are looking for as fast as possible. 

Remember to use labels properly, so the experts on the topic will get notified about it.

 

Keep sensitive data private 

Our Community is visited by thousands of users every day. Open Q&A, Extensions, and Community Hub forums are open to everyone, so we highly encourage you to double-check the information you want to post.

Passwords, environment IDs, API keys, IP addresses, and any other confidential information – these should never land in the public forum. Always check if the attached screenshots don’t show too much. 

 

For security issues or data breaches - contact Support

Although our Community is open for any Dynatrace-related topics, if you suspect a data breach or a security vulnerability, don't discuss those in public. Revealing such information publicly may put your company at risk.

Instead, please contact Dynatrace Support immediately.

 

Don’t be shy 

There is no such thing as a stupid question -- everyone was a beginner at some point. Our Community connects various IT specialists and experts who are truly helpful and friendly. Even the most obvious thing for one person isn't that obvious for another, so don't be shy and ask your questions! To be better at something we have to learn 😉

 

Have fun, be yourself 

This is probably the most important guideline: have fun! Together, we are creating the culture of the Community, so let's make it exciting and friendly to everyoneCheck out our gamification options, meet new peopleparticipate in various challenges.  And don't forget to learn something new every day 😉 :dynaspin:

 

 

And if you have any questions about the forums, check out our Community User Guide and FAQ

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