Dynatrace forums are as valuableas their content. If you want to ask a new question, create a product idea, or write a tip article, there are many ways to do it.
Posting new content
The easiest option is visible right away when you enter the Dynatrace forums. Just click the Start conversation button right below the search bar and you are ready to create a new post for the Community.
Start a conversation, Ask a question,Suggest an idea,and Create an articlebuttons are visible in every subforum, next to the Activity feed. This way, the post you want to create will go directly into this category.
Remember to make sure the question/idea you want to post isn’t alreadyin the forum. When you start typing in the subject field, you will see similar posts. Check them to be sure that you’re not duplicating the content.
Also, double check to make sure you’re posting in the correct subforum. This will make sure your content is more visible to people who can help you.
Another crucial element is labeling your content properly. Check available labels and add the most important ones that summarize the topic of your post.
Provide the details in the body field. You have many formatting options that can make your content easier to read and understand. If you want to list something, maybe bullet points will be useful? When you want to share a piece of code, the code sample will help you a lot - you can even choose a coding language there!Pictures or videos are a great way to illustrate something, so we recommend adding them whenever you can.
Another important element is mentioning users in the post. Just start with “@” and type a username of a person you want to mention in the post. That way, she or he will be notified about it.
Replying is even easier than posting a new question or idea. Just click the Comment/Reply button under the post you want to reply to and write your reply. Then click Post your comment/Post your reply and it will appear in the topic. You can also selectEmail me when someone replies to get a message when someone will comment on your reply.