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Disk utilisation error: "Unknown disk"

Vikas_g1997
Dynatrace Guide
Dynatrace Guide

Hi Team,

we can see 100% Disk utilization (PFA Snapshot) in the configured dashboard but on the host level, we are unable to find the listed Disk. An anyone help me to understand why we are unable to see it?

 

d1.pngd2.png

6 REPLIES 6

radek_jasinski
DynaMight Guru
DynaMight Guru

Hi @Vikas_g1997 

Did you choose the right measure (Disk used %) to present the data and did I set a filter for a specific host?

See my example below:

Screenshot 2023-04-15 at 17.16.48.png

Screenshot 2023-04-15 at 17.16.53.png

Radek

Have a nice day!

Hi @radek_jasinski ,

We have used the below metric.

MerticMertic

Use this metric: Disk used % (Auto)
The data should then match:)

Screenshot 2023-04-15 at 17.43.54.png

Have a nice day!

Hi @radek_jasinski ,

Showing the same data now it's named an unknown disk just wanted to know what this Unknown Disk which is getting captured with 100% Utilization.

d3.png

 

Mohamed_Hamdy
DynaMight Champion
DynaMight Champion

Hi @Vikas_g1997,

in the second screenshot, I can see it's an unknown disk, can you check if show all NFS disks option in the host's settings is enabled or not, if not enabled then try to enable it and let us check again.

Mohamed_Hamdy_0-1681600727825.png

 

Certified Dynatrace Professional | Certified Dynatrace Services Delivery - Observability & CloudOps | Dynatrace Partner - yourcompass.ca

Ana_Kuzmenchuk
Community Team
Community Team

Hi @Vikas_g1997, did you have a chance to try what Mohamed suggested? Did it help?

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