Solved: No data without Sign In

Babar_Qayyum · ‎26 Jan 2021

Dear All,

I made a dashboard based on calculated services and using the metrics explorer, then shared it as usual with Anyone with the link can view. No sign in required, but it does not show the data without sign in.

Is this is a known issue or particularly to our environment?

Regards,

Babar

skrystosik · ‎26 Jan 2021

Are you sure that in default timeframe that is available for unauthenticated users there are data?

Sebastian

Regards, Sebastian

Babar_Qayyum · ‎27 Jan 2021

Hello @Sebastian K.

Yes. There is data because by default we are looking for the whole day instead of the particular timeframe.

The data appears as soon as we login to the environment.

Regards,

Babar

Anonymous · ‎27 Jan 2021

Metric Explorer won't work without login. I asked a few month ago:

https://community.dynatrace.com/spaces/482/dynatrace-open-qa/questions/247362/metric-explorer-widget...

Is a limitation it seems. Didn't test it with new releases.

Babar_Qayyum · ‎28 Jan 2021

Hello @Dante P.

Thank you for sharing this information.

Do you know which version exactly is going to fix this issue?

Our current version is: 1.206.119.20201208-162938

Regards,

Babar

Anonymous · ‎28 Jan 2021

I Just Checked with 209 and the info is still missing. Better to ask support if they have any ETA... other than that, no idea.

Omar_Fouda · ‎30 Jan 2021

Thank you for the feedback.

Its a limitation with the Explorer right now and part of the reason its labelled as "Early adopter". But we are actively working on supporting Explorer tiles in publicly shared dashboards and its coming very soon.

Omar

Babar_Qayyum · ‎30 Jan 2021

Hello @Omar F.

Thank you for sharing a piece of good news.

Regards,

Babar