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Problem v2 API entityTags


The documentation says this about the entityTags property of a Problem



A list of all entity tags of the problem


So, does this mean it will contain the tags for a rootCauseEntity and/or the affectedEntities and/or the impactedEntities?

If I have a Problem with a rootCauseEntity and a couple of affectedEntities, will this contain the tags from ALL the entities listed in the Problem record, or what?




DynaMight Guru
DynaMight Guru

I believe so. I had the situation before and even posted about it, from the Entities perspective:

I had to stick with v1 at the time, but I have the impression it was solved since, as in the documentation now. Just can't get the links to prove it; when I get it, I'll post it here.

Antonio Sousa

It should be that these tags will be included in the problem 😊

Have a nice day!

DynaMight Guru
DynaMight Guru

@GaryWGshould have tried it out first 😁

I can confirm you get the full list of entity tags. I just checked a problem with a webservice & database involved. They have different tags, and both appear in the v2 API entityTags result :dynaspin:

Antonio Sousa

Thanks @AntonioSousa 

I've been "Trying it out" for days! I've been waiting for a problem to be triggered that contains multiple entities with different tags, but as we are still very much at the beginning of our journey here, it's a challenge to know how to do some of these things 🙂

But thanks for confirming for me. 


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