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Dynatrace user ID is shown as encrypted


Dear Team,


When the users hit the Dynatrace URL, the error shows the userIDs are encrypted..PFA.. Could you please advise the reason why it is not showing the exact user ID's.



Dynatrace Guru
Dynatrace Guru

That is a page I've not seen for a long time. What version do you use?

Senior Product Manager,
Dynatrace Managed expert

Dynatrace version 1.260

We don't encode usernames here. I bet in your case this is what came from the SAML response from your IDP.

Senior Product Manager,
Dynatrace Managed expert

I had a similar issue where I had a misconfiguration on the SAML side of my client.

Have a nice day!

Thank you for the response..

If you can also guide on what parameter needs to be checked from the system side/SAML configuration to rectify this issue.

What steps was taken from your end to resolve the same..

Thank you,

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