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Middleware to ODS

BabarQayyum
Leader

Dear All,

One of the customers is using ODBC on the Middleware (not supported by the Dynatrace). Now they configured a Middleware service to use the JDBC connection to connect to the ODS.
But we do not see the ODS in the service flow, nothing is in the PupePath and backtrace.
What could be the reason behind this situation?

Regards,

Babar

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