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Error with Mulesoft integration

Erica_Oliveira2
Visitor

Good afternoon;

I did an integration with the
mulesoft and Dynatrace and it is not showing the APIs. Can you tell me if there is any configuration within mulesoft that is performed that shows the apis in Dynatrace?

5 REPLIES 5

DanielS
DynaMight Guru
DynaMight Guru

Hi @Erica_Oliveira2 please check if you have info in this metric:

DanielS_0-1682355234879.png

 

The true delight is in the finding out rather than in the knowing.

Erica_Oliveira2
Visitor

Nothing appears, because it does not capture the Apis.

Hi @Erica_Oliveira2 based on my experience configuring this, could be that the user for the connected app does not have all the permissions? Can you try with another user?

The true delight is in the finding out rather than in the knowing.

Mohamed_Hamdy
DynaMight Champion
DynaMight Champion

Hi @Erica_Oliveira2,

are you able to see any error or exception in the log viewer, if you are still facing the same issue, I do recommend checking the full logs from the ActiveGate/ActiveGates in the group executing this extension.

if it is not possible to share the logs here, you can open a support ticket and attach the logs or use the in-product assistance (Dynatrace live chat) to chat directly with Dynatrace product specialists.

Certified Dynatrace Professional | Certified Dynatrace Services Delivery - Observability & CloudOps | Dynatrace Partner - yourcompass.ca

@dlopes wrote that extension and might know from the top of his head. Otherwise the logs is definitely the way to go.

Mike

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