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STARTUP_ERROR, total restarts - 1

guptasahil942
Participant

I am unable to distribute and Run the Extension to OneAgent.

I have added the ca.pem file (root certificate) to location: 

  • Windows : C:\ProgramData\dynatrace\oneagent\agent\config\certificates on OneAgent.
  • Linux : /var/lib/dynatrace/oneagent/agent/config/certificates

I created an extension for testing purposes, which only sends hardcoded logs. The extension is running fine on Windows server. But it is giving error on Linux server.

For linux, 777 permissions have also been given to the ca.pem file .

guptasahil942_0-1730098538719.png

 

3 REPLIES 3

Mike_L
Dynatrace Guru
Dynatrace Guru

Maybe you built the extension on Windows and included a Python library with native components? The full log is needed to troubleshoot it accurately.

Mike

The Extension was built on Windows server. But , it does not have anything which should be windows specific. Below is the snip of code:

guptasahil942_0-1730100063667.png

guptasahil942_1-1730100095706.png

 

 

guptasahil942_3-1730100129388.png

 

That looks fine. You or support would have to look at the log files of the extension execution controller.

Mike

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