27 Feb 2023 09:09 PM
Is it possible to capture instance ID of a pod in the problem notification description? If yes how can I do so? For context, this is where I want to be able to add it
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28 Feb 2023 06:32 AM
There are a few default placeholders available for problem notification. You can add these:
Could you check if there is enough information in f.e.
{ImpactedEntities}: Details about the entities impacted by the problem in form of a json array.
{ImpactedEntity}: A short description of the problem and impacted entity (or multiple impacted entities).
Otherwise try:
{ProblemDetailsJSONv2}, this will contain evidenceDetails. You should verify how this arrives in ServiceNow though.