03 Jan 2024
06:51 PM
- last edited on
24 Jan 2024
10:53 AM
by
Michal_Gebacki
Are the Conversation chats in Dynatrace not 24hrs anymore? I enjoyed that spec in Dynatrace. I think it was one of their best qualities.
Please bring it back
Solved! Go to Solution.
03 Jan 2024 08:36 PM
Dynatrace is world wide so you should be able to get the Live in-product assistance no matter your timezone, if I am not wrong.
But depending on your contract (One vs One Premium), you should get the support 8x5 or 24x7.
https://www.dynatrace.com/company/trust-center/dynatrace-one-comparison/