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Conversation chats

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dreeseLP
Frequent Guest

‎03 Jan 2024 06:51 PM - last edited on ‎24 Jan 2024 10:53 AM by Community Team

Are the Conversation chats in Dynatrace not 24hrs anymore? I enjoyed that spec in Dynatrace. I think it was one of their best qualities. 

 

Please bring it back 

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dannemca
DynaMight Guru
DynaMight Guru

‎03 Jan 2024 08:36 PM

Dynatrace is world wide so you should be able to get the Live in-product assistance no matter your timezone, if I am not wrong.

But depending on your contract (One vs One Premium), you should get the support 8x5 or 24x7.

https://www.dynatrace.com/company/trust-center/dynatrace-one-comparison/

 

Site Reliability Engineer @ Kyndryl
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