Instrumenting react native mobile app

[Mohamed_Maarek]

Hi Team

I faced an issue with a client while instrumenting a react native mobile application it was instrumented well and network confirmed that the have seen the traffic from a mobile user and CAG public IP
put i didn't see any action on the app on Dynatrace GUI

[yanezza · Accepted solution]

Hi,
you need to enable debug logs:
https://www.npmjs.com/package/@dynatrace/react-native-plugin#native-oneagent-debug-logs

There are several potential issues to check for in the response, such as:

• Incorrect application ID
• Incorrect tenant
• Managed cluster reaching the maximum number of user actions per minute
• Other potential issues - here a troubleshooting guide specific for React Native 

Enable the logs and review them.
If you cannot find any explicit errors, please open a support ticket and attach the logs so our support team can investigate further.