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Does Session-Replay works on Mobile-Session that isn't crash?

Based on what I search in documentation in blog, it always use the words like session-replay on crashes.

 

So, just wondering does that means if the mobile-session didn't has any crash the replay won't be captured?

Right now, this is what I see in demo site (no quite is a coincidence or what):

Hmmmmm.PNG

 

 

Best Regards,

Wai Keat

8 REPLIES 8

Patrick_H
Dynatrace Leader
Dynatrace Leader

yes, for mobile session replay currently only is available in conjunction with a crashed session

iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

mbowman
Participant

Does anyone have an example they can share of what Session Replay looks like on a crash?  Should we be able to see screen shots or just the user's actions?

in the crash analysis screen you see:

  • the crash stacktrace
  • device information
  • the crash replay (image sequence with timeline) and a link to the sessions user-actions
iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

mbowman
Participant

@Patrick_H ,

 

Thanks for confirmation.  Turns out our issue was that the developer was using a local debugger that was intercepting the crash before it sent the session data to Dynatrace.  Now we're seeing exactly what we expected and are very pleased!

Attached log showing the error thrown when using a debugger/emulator and session replay.

manos-saratsis
Dynatrace Participant
Dynatrace Participant

@mbowman We are working to offer full mobile Session Replay for native iOS and Android apps. Unfortunately I do not know when exactly it should be available but roughly would be on the second half of CY 2023

@manos-saratsis Thanks for the info!  I know it's still "early", but will we have the option to keep the current behavior of capturing session replay on crashes only?

yes, full session replay will be an additional feature and replay on crash will also remain

iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

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