EasyTravel Application is not generating RUM Traffic

[MSK]

Hi ,
I have installed the EasyTravel Application in Linux AWS VM and the application is running fine. I have started the application from UI and it's generating the backend Traffic(APM) but Frontend Traffic (RUM) is not generating. 

In  easyTravelConfig.properties for config.apacheWebServerHost & config.apacheWebServerB2bHost values have been updated with my PublicIP address also tried with localhost. Also monitoring for com.dynatrace.easytravel.weblauncher.jar easytravel-*-x* has been disabled. 

In Business2Business Frontend (.NET) it shows the value as N/A.  How can we fix this issue? 

[Yosi_Neuman · Accepted solution]

Hi @MSK 

Its look like your esayTravel is not connected to your tenant as it shows dynatrace 

At least with windows installation, If it is connected it should show your environment version

 

I would recheck the settings in easyTravelConfig.properties to ensure the connection 

HTH

Yos 

[MSK]

@Yosi_Neuman , Thanks for your response. 

I have updated the config files as suggested do we need to add the token as well? config.apmTenantToken?

If yes what capabilities this token should have.  

config.apmServerProtocol=https://{environmentid}=live.dynatrace.com
config.apmServerWebPort=443
config.apmServerPort=443
config.apmServerWebURL=https://{environmentid}/live.dynatrace.com 
config.apmTenant=<abc1234>
config.apmTenantToken=?

[Yosi_Neuman]

HI @MSK 

You do not need to set the APM part, just the dynaTrace one.

This is how  easyTravelConfig.properties looks at my installation 

HTH

Yos 

[MSK]

Hi @Yosi_Neuman , 

I have updated the dynatrace configuration as below .. still the real user traffic is not getting generated. 

[Yosi_Neuman]

Ammmm, @MSK do you see any errors on the log file of weblauncher.sh ?