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Is there a way to export session replay?

aymeric
Visitor

Hi,

Some users would like to be able to attach session replay to issues in JIRA, is there an official method to export the replay ?

 

4 REPLIES 4

Julius_Loman
DynaMight Guru
DynaMight Guru

Hello @aymeric ,

the is no way to export them. Playback is possible in Dyntarace UI only. The recommended way is to put the link to the session replay directly in the Jira ticket. If you have the replay screen for the session opened, just copy the URL from the browser. The user clicking on the link needs permissions to access and replay the session.

Certified Dynatrace Master | Alanata a.s., Slovakia, Dynatrace Master Partner

That's what I thought (but was hoping for an unexpected workaround ^^).

Thanks for the reply.

The workaround is only to use a screen recording tool of your choice and record the session replay in Dynatrace UI.

Certified Dynatrace Master | Alanata a.s., Slovakia, Dynatrace Master Partner

That's what we currently do 😅