03 Dec 2018 04:39 AM - last edited on 09 Dec 2021 11:07 PM by MaciejNeumann
We are trying to set up an Active Gate for an HTTP monitor on an EC2 instance but after we follow the installation instructions for an Active Gate we do not see it detected in deployment status.
Could this be because we do not have OneAgent on this host?
P.S. This is a managed offline environment
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No, neither the ActiveGate itself nor any targets monitored by the HTTP monitors need a OneAgent on them. It sounds like the focus of this question is on installing the ActiveGate as opposed to setting it up for HTTP monitors.
I'd start by checking your security groups and any NACLs to make sure the communications are allowed (all HTTPS):
You can check the logs on your ActiveGate server to see if there is any connections being blocked.
Also worth checking that if you're installing a Cluster ActiveGate you'll need to check on the overview in the CMC and if you're installing an Environment ActiveGate your checking within the environment.