27 Mar 2021 07:52 AM - last edited on 18 Nov 2021 09:52 AM by MaciejNeumann
Hello
Most of our users work through the Citrix desktop and I am unable to discover the IP of their workstation for location mapping. In most cases I get location (country / region name) as a JavaScript variable from user session and create location as activation / action property.
This is very useful for different dashboards by country, but I still can not use a world map and default devices to better illustrate and facilitate the work of Dynatrace non technical users.
If the way to map a geographic location (country) extracted from the activation / operation is related to the default Dynatrace location?
Best Regards
Tolik.
29 Mar 2021 11:13 PM
Based on your comments, you're losing info by using Citrix. I would recommend that developers adds the use of Geo data in the app itself. For example you can use https://ipinfo.io/
05 Apr 2021 11:36 AM
Hi @DanielS
All applications are running over Citrix, but Citrix IP don't help me because it's internal IP addresses and from applications i can't get access to users workstations.
Best Regards
Tolik.